Every car, new or used, sold in Australia is covered by a warranty, either by the manufacturer or by the government to stop people getting scammed.
Do you know if you’re covered if something goes wrong in your car?
Statutory warranties protect you financially if your car is faulty and expires after 3 months or 5000km.
Generally, your warranty will cover major mechanical components like the engine, the transmission and major moving parts like the drive axle. Hybrid cars sometimes come with a warranty to specifically cover the hybrid power system & batteries.
It’s best to ask when you’re buying the car where the most convenient service centres are for you in case of a warranty claim. This also applies for any capped price servicing schemes that require you to bring your car in to a specific service centre.
If you fail to properly maintain or service your car, it may be your fault that a part failed. Plus, it just makes sense to keep your car serviced for everyday running.
Rather than have you shell out thousands of dollars for repairs, you may receive a goodwill repair from your dealer. If you’ve been exceptionally diligent with your servicing, and can show that you’ve treated your car well, they may be able to repair the problem regardless. This is at the discretion of the dealer, and as the name suggests, it’s really a goodwill gesture to thank you for buying your car with a dealer, or maintaining a strict service schedule.
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